Tree services involve inherent operational risk due to the nature of arboricultural work, the use of specialised equipment, and interaction with people, property, and public spaces. Appropriate insurance coverage and structured Work Health and Safety (WHS) systems are essential to manage these risks and provide assurance to clients, stakeholders, and regulatory bodies.

Aura Tree Services maintains defined insurance and WHS frameworks that apply across all services and sectors. This page outlines the insurance coverage held, the WHS systems in place, and how these elements support compliant and safe service delivery.

Why Insurance and WHS Matter in Tree Services

Arboricultural works commonly involve working at height, managing heavy materials, operating machinery, and controlling public access. These activities require both preventative safety systems and financial risk protection.

Insurance provides coverage in the event of incidents, while WHS systems focus on preventing incidents from occurring. Together, they form the foundation of responsible tree service operations and support duty-of-care obligations for all parties involved.

Insurance Coverage for Tree Services

Insurance coverage is maintained to support operational risk management and to provide assurance for projects across residential, strata, commercial, government, and civil environments. Coverage applies to routine works as well as higher-risk activities where approved.

Insurance Policy Types and Coverage

The following insurance policies are held to support tree services operations:

• Public Liability Insurance: Covers third-party injury and property damage arising from arboricultural works, with coverage suitable for commercial and public-facing environments.
  
  
• Professional Indemnity Insurance: Applies where professional advice or reporting services are provided, including arborist assessments and documentation.
  
  
• Workers Compensation Insurance: Provides coverage for employees in accordance with statutory requirements.
  
  
• Plant and Equipment Insurance: Covers machinery and specialised arboricultural equipment used on site.
  
  
• Vehicle and Machinery Insurance: Applies to operational vehicles and transport equipment used for service delivery.

Insurance certificates are available upon request to support project or compliance requirements.

Work Health and Safety (WHS) Systems

All arboricultural works are governed by structured WHS systems designed to manage risk and support safe outcomes. These systems replace and consolidate all previous standalone WHS content and apply consistently across all operations.

WHS systems include documented policies, procedures, and processes that guide planning, execution, and review of works. These systems are applied to employees, contractors, and subcontractors engaged in tree services activities.

WHS processes are reviewed periodically to reflect operational experience, changes in work practices, and emerging risks.

WHS Certifications, Training, and Compliance

Safety systems are supported by training, competency verification, and ongoing compliance processes.

WHS Training and Competency

Training requirements are aligned with the tasks performed and equipment used. This includes verification of qualifications, role-specific training, and site inductions prior to works commencing.

Ongoing training and refresher programs support consistent application of safety procedures and reinforce safe work practices.

Certifications and Safety Systems

WHS compliance is supported through documented systems and structured oversight, including:

• WHS management systems applicable to arboricultural operations
  
  
• Industry-aligned safety training and competency verification
  
  
• Site-specific inductions and safety briefings
  
  
• Review and update of procedures as required
  
  

These systems support consistency across different site types and sectors.

Integration With Our Commitment to Safety

Insurance and WHS frameworks directly support the broader commitment to safety applied across all services. While WHS systems focus on preventing incidents, insurance provides protection should an incident occur. This integration ensures that safety planning, compliance documentation, and risk management are aligned rather than treated as separate functions.

Insurance and WHS Across All Sectors

Insurance coverage and WHS systems apply consistently across all sectors, including residential, strata, commercial, government, and civil projects. While site conditions and stakeholder requirements vary, the underlying compliance framework remains consistent.

Documentation, Verification, and Client Assurance

Insurance certificates and WHS documentation are provided or verified as required for specific projects, tenders, or compliance checks. Documentation may include insurance schedules, safety plans, risk assessments, and method statements.

Providing clear and accurate documentation supports transparency and informed decision-making for clients and stakeholders.

Contact Us About Insurance and WHS

If you require confirmation of insurance coverage, WHS documentation, or compliance information for tree services, we encourage you to contact Aura Tree Services. Speaking with our team allows project-specific requirements and verification needs to be reviewed accurately.