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24 Hour Emergency Tree Services Sydney
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Tree Management & Systems
Aura Tree Services are fully equipped to cater to all tree management systems in Sydney and can implement systems to cater for your tree requirements to ensure the longevity and health of your trees.
Our advanced systems advise our clients on all aspects of tree management with detailed support and advice. Clients who use our systems include:
- Multiple tree properties
- Commercial and Industrial properties
- Schools
- Cemeteries
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Emergency tree services address situations where trees or large limbs present an immediate risk to people, property, or access. These situations often arise outside standard working hours following storms, vehicle impacts, or sudden structural failure. In Sydney, emergency tree works require prompt assessment and controlled response to manage risk while maintaining safety and compliance.
Aura Tree Services provides 24-hour emergency tree services across Sydney, responding to urgent situations where timely intervention is required. This page outlines what constitutes a tree emergency, how emergency response is managed, and what information assists when contacting an emergency arborist.
Along with Aura Tree Services
Aura Tree Services own tree management systems in Sydney, we are also accredited with ArborSafe and can offer our clients their technologically advanced ArborPlan software and ArborSite tree management system.
Endorsed & Affiliated by
Arboriculture Industry Professionals
Our team are led by the best professionals in aboroculture. When you call Aura, you are getting the most experienced, qualified & saftey conscious team in the industry.
Martin Howard
General Manager
Michael Saros
Business Development (Civil)
Lyndon Springford
Director
Greg Paul
Director
Simon Asmus
Systems Manager
Tevita Ryan
Operations Manager
Sasa Bubalo
Plant Operator
Corey Bryson
Senior Climber
Adam West
Stump Removal
Trent Baker
Truck Driver
Easy location of trees
Tree managements are designed to provide easy location of trees for all concerned via tagging and mapping, tree risk assessments, defect analysis, habitat assessment, and independent remedial works specification plus independent budget predictions of all specified remedial tree works costs for up to three years ahead.
For a presentation on how we can implement the best system for the management of your trees contact Aura Tree Services today on 02 9939 0078
What our Customers are saying
We do our best to protect the environment by recycling and putting our green waste, residues and solid wood to the best possible use to benefit the local community and the environment
Frequently Asked Questions
Do I need council approval to remove a tree on my property?
It depends on the tree’s size, species, and your local council regulations. On the Northern Beaches, trees over certain heights or within significant tree registers typically require approval. We’ll assess your tree and advise whether a permit is needed before any work begins. For urgent safety concerns, different rules may apply.
How much does it cost to remove a large tree in my backyard?
Tree removal costs vary based on height, access, proximity to structures, and disposal requirements. A typical residential removal ranges from $800 for small trees to $5,000+ for large, complex jobs. We provide free quotes and can often offer cost-effective alternatives like pruning or canopy reduction if full removal isn’t necessary.
What's the difference between tree lopping and proper pruning?
Lopping involves indiscriminate cutting that can permanently damage trees and create safety hazards. Proper pruning follows Australian Standards (AS 4373-2007), removing specific branches to improve structure, health, and appearance while maintaining the tree’s natural form. We only use qualified arborists who understand tree biology and follow best practices.
Can you remove the stump or will it be left behind?
We offer complete stump grinding services to remove stumps below ground level, typically 200-300mm deep. This prevents regrowth, eliminates trip hazards, and frees up your space for landscaping or construction. Stump grinding can be done immediately after removal or scheduled separately if you’re undecided.
My tree looks sick – can it be saved or does it need removing?
Most tree health issues can be resolved with proper diagnosis and treatment. Our arborists will assess for diseases, pest infestations, root damage, or environmental stress. We’ll recommend treatments like targeted pruning, soil improvement, or pest management before suggesting removal. Sometimes the healthiest option is removal, but we’ll always explore alternatives first.
How close to power lines can you safely work?
We’re fully qualified to work near powerlines and hold all necessary certifications for high-risk tree work. For trees touching or within falling distance of powerlines, we coordinate with Ausgrid when required and follow strict safety protocols. Never attempt this work yourself – it’s the leading cause of tree-related fatalities.
Do you handle tree services for strata complexes and commercial properties?
Absolutely. We service body corporates, councils, schools, and commercial sites across the Northern Beaches. We understand compliance requirements, work around operational hours, provide detailed documentation for strata managers, and can manage ongoing maintenance contracts. Civil projects including street tree management are also within our scope.
What's included in your tree maintenance service?
Regular tree maintenance includes canopy thinning to reduce wind resistance, deadwood removal for safety, structural pruning to prevent limb failure, and clearance pruning away from buildings and powerlines. We recommend annual inspections for most properties, with maintenance every 2-3 years depending on tree species and growth rates.
How quickly can you respond to storm damage or emergency tree removal?
We offer 24/7 emergency response for dangerous trees threatening property or blocking access. During storm events, we prioritise immediate safety hazards and typically respond within hours. Non-urgent storm damage is usually scheduled within 2-3 days. Our team is equipped to handle complete emergency scenarios including SES liaison when required.
Are your team completely insured and what qualifications do your arborists hold?
We carry $50 million public liability insurance and full workers’ compensation coverage. Our team includes AQF Level 3 qualified arborists, certified chainsaw operators, and elevated work platform specialists. All work complies with Australian Standards and WHS regulations. We’re happy to provide certificates of currency and qualification documentation for commercial and civil projects.
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What Is Considered a Tree Emergency
A tree emergency is generally defined by immediate risk rather than long-term condition. Situations are assessed based on safety impact, likelihood of failure, and potential consequences if action is delayed.
Common emergency conditions include trees or branches that have failed or are likely to fail due to weather, impact damage, or structural instability. Emergencies may also involve obstruction of accessways, damage to buildings, or interference with essential services.
Not all damaged trees require emergency work. Assessment is required to determine whether immediate action is necessary or whether the situation can be managed through scheduled works.
Typical Emergency Tree Service Scenarios
Storm and Weather-Related Damage
High winds, heavy rainfall, and saturated ground conditions can compromise tree stability. Storm damage may result in split limbs, uprooting, or sudden failure of weakened trees.
Fallen Trees and Limbs
Trees or large branches that have fallen across driveways, roads, or structures often require urgent attention to restore access and reduce further risk.
Trees Impacting Buildings or Infrastructure
Emergency situations may involve trees or limbs resting on roofs, fences, vehicles, or other infrastructure. These scenarios require controlled removal to avoid additional damage.
Emergency Response Times and Availability
Emergency tree services are available outside standard business hours to address urgent situations as they arise. Response times depend on several factors, including weather conditions, location, accessibility, and the nature of the emergency.
Calls are assessed to determine priority based on safety impact. During widespread storm events, response is managed to address the highest-risk situations first. This triage approach supports effective use of resources while maintaining safety for crews and the public.
What Information to Provide When Contacting an Emergency Arborist
Providing clear information assists with assessment and response planning. When contacting an emergency arborist, it is helpful to outline:
- The exact location of the tree or the damage
- Whether the tree or limb has already fallen or is unstable
- Any immediate risks to people, buildings, or accessways
- Site access conditions and obstacles
- Whether emergency services or utilities are involved
Photographs can assist where safe to obtain, but personal safety should always take priority.
Emergency Tree Removal and Safety Controls
Emergency tree works are managed using defined safety procedures. These include exclusion zones, controlled access, and coordination with relevant authorities where required.
Where emergency removal is necessary, methods are selected to stabilise the situation first before completing full removal where appropriate. Emergency works are often staged to address immediate hazards before completing follow-up works under standard conditions.
Insurance, After-Hours Fees, and Emergency Works
Emergency tree services typically involve additional considerations due to timing, risk level, and resource availability. After-hours attendance may attract different pricing compared to scheduled work.
Insurance coverage for emergency works varies depending on policy terms and the nature of the damage. Documentation of tree condition and damage may be required for insurance purposes, particularly where storms or vehicle impacts are involved.
Pricing and scope are confirmed following assessment, as conditions can vary significantly between emergency situations.
Contact Us for Emergency Tree Services
If you are dealing with a tree-related emergency and require immediate assistance, we encourage you to contact Aura Tree Services as soon as possible. Speaking directly with our team allows the situation to be assessed and appropriate response steps to be arranged.
Enquiries regarding emergency tree services in Sydney can be discussed to determine response requirements, safety considerations, and next actions based on site conditions.
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